Terms and Conditions for Srisoumyamedicals.in

Last Updated: March 10, 2025

Welcome to Srisoumyamedicals.in. By using our website, purchasing products, or accessing services provided by us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding.

1. General Information

These Terms and Conditions govern your access to and use of Srisoumyamedicals.in, including any content, functionality, and services offered on or through the website. By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Eligibility

By using our website, you affirm that you are at least 18 years of age and legally capable of entering into binding contracts, or you have the permission of a parent or legal guardian to use the website. If you are under 18, you must have permission from a parent or legal guardian to use the services.

3. Account Registration

To access certain features of the website, such as making a purchase or tracking orders, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain the confidentiality of your account information, including your username and password.
  • Be responsible for all activities that occur under your account.

If you believe your account has been compromised, please notify us immediately.

4. Product Information and Pricing

  • Product Availability: All products listed on our website are subject to availability. We reserve the right to limit the quantity of products purchased or refuse service at our discretion.
  • Pricing: We strive to ensure that all product prices are accurate, but errors may occur. In case of an error in pricing, we reserve the right to cancel or modify orders. We will notify you of any pricing discrepancies and give you the option to cancel the order.
  • Product Descriptions: We make every effort to provide accurate and complete product descriptions, but we do not guarantee that the descriptions are free from errors.

5. Orders and Payments

  • Order Acceptance: By placing an order, you make an offer to purchase products under these Terms and Conditions. We reserve the right to accept or reject your order at our discretion.
  • Payment: All payments must be made in full at the time of placing an order. We accept a variety of payment methods, including credit/debit cards, net banking, and other available payment gateways.
  • Order Confirmation: Once your order is confirmed, you will receive an email confirmation with the order details. If there are any issues with your order, we will contact you for resolution.

6. Shipping and Delivery

  • Shipping Policies: We offer shipping services to various locations as specified on our website. Delivery times and costs will vary based on the shipping method and location.
  • Delivery Time: We aim to deliver orders within the timeframes specified at checkout, but these are estimates and not guaranteed.
  • Customs and Import Duties: For international orders, you may be required to pay additional customs duties and taxes. These charges are your responsibility.

7. Returns and Refunds

  • Return Policy: We accept returns within a specified period (usually 7-14 days from delivery) for items that are unused, unopened, and in the original packaging. Some products may be excluded from returns due to hygiene reasons or other restrictions.
  • Refund Process: If your return is approved, we will process the refund to your original payment method. Please allow a few days for the refund to appear in your account, depending on your bank or payment provider.
  • Exchanges: We may offer exchanges for defective or incorrect items, subject to availability.

8. User Conduct

You agree not to:

  • Use the website for any unlawful purpose.
  • Interfere with or disrupt the operation of the website or violate any security measures.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Upload or transmit any harmful viruses or malicious code.

9. Intellectual Property

All content on this website, including text, images, logos, designs, and trademarks, is the property of Srisoumyamedicals.in or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from this website without prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law, Srisoumyamedicals.in will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, products, or services. We are not responsible for any loss or damage that occurs as a result of any errors, omissions, or delays on our website.

11. Indemnification

You agree to indemnify, defend, and hold harmless Srisoumyamedicals.in, its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, or expenses (including legal fees) arising out of your use of our website or violation of these Terms and Conditions.

12. Privacy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts in Telangana.

14. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting to the website. Please review this page regularly to stay informed about our terms.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

  • Email: srisoumyamedicals.online@gmail.com
  • Address: Plot No.563, Shop No.1, Main Road, opp. Vasireddy Sweets, Pragathi Nagar, Hyderabad, Telangana 500090.

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